Refund Policy

Effective Date: June 14, 2025

Curbside Express is committed to delivering professional and reliable service. Due to the nature of our scheduled service offerings, our refund policy is as follows:

• Completed Services: Payments for completed services are non-refundable.

• Service Cancellations: Customers may cancel scheduled services with at least 24-hour notice prior to the scheduled service time for a full refund or service credit.

• Missed Services: If we are unable to perform service due to blocked access, incorrect gate codes, or improper bin preparation, service fees may still apply.

• Service Interruptions: If service is interrupted by weather, road closures, or municipal delays, we will make reasonable efforts to reschedule or issue a service credit.

• Subscription Plans: Subscription payments are non-refundable once the billing period has started. Subscriptions may be canceled prior to the next billing cycle.

For refund requests or billing inquiries, please contact:

Curbside Express
Email: support@trycurbside.com